TERMS OF SERVICE

Last Updated: February 18, 2026

These Terms of Service ("Terms", "Agreement") govern your access to and use of the Dizibook Comment Automation platform, website, software, dashboards, integrations, automation tools, and related services (collectively, the "Services") provided by Dizibook ("Dizibook", "Company", "we", "our", or "us").

The Services are accessible at:

https://automation.dizibook.com/

By accessing, registering, subscribing, or using the Services in any way, you acknowledge that you have read, understood, and agree to be legally bound by these Terms, along with our Privacy Policy, Refund Policy, and other applicable policies.

If you do not agree to these Terms, you must immediately discontinue use of the Services.


1. DEFINITIONS

For purposes of these Terms:

"Company" refers to Dizibook.

"Service" refers to Dizibook Comment Automation platform and related software.

"User", "Customer", "Subscriber", or "You" refers to any individual or business using the Service.

"Platform" refers to the Dizibook website, software, dashboard, and automation systems.

"Subscription" refers to the paid recurring access to the Service.

"Third-Party Platforms" refers to Instagram, Facebook, Meta Platforms, Stripe, Razorpay, and other integrations.


2. ELIGIBILITY AND BUSINESS USE

2.1 Age Requirement

You must be at least 18 years old to use the Services.

By using the Services, you represent and warrant that you are legally capable of entering into binding contracts.


2.2 Business Use Only

The Services are intended exclusively for business use by:

• Homestay owners
• Resort owners
• Hospitality businesses

The Services are not intended for personal or consumer use.

You agree to use the Services only for lawful business purposes.


3. DESCRIPTION OF SERVICES

Dizibook provides a Software-as-a-Service (SaaS) automation platform that enables users to automate replies to comments on Instagram and Facebook posts.

The Services may include:

• Automated replies to Instagram comments
• Automated replies to Facebook comments
• Automated direct messages
• Booking link automation
• WhatsApp link redirection via DM
• Automation workflow configuration
• Dashboard access
• Account management tools

The Company provides software tools only and does not guarantee any specific business results, bookings, leads, or revenue.


4. ACCOUNT REGISTRATION AND SECURITY

4.1 Account Creation

To use the Services, you must create an account and provide accurate, current, and complete information.

You agree to update your information as necessary.


4.2 Account Security

You are solely responsible for:

• Maintaining password confidentiality
• All activity under your account
• Preventing unauthorized access

You must notify us immediately of any unauthorized access.

The Company is not liable for unauthorized access caused by your negligence.


5. PLATFORM ROLE AND CUSTOMER RESPONSIBILITY

Dizibook provides automation technology only.

You retain full responsibility for:

• Content of messages sent
• Automation settings
• Business communications
• Compliance with laws

Dizibook does not:

• Control your messages
• Select message recipients
• Guarantee results

The platform executes actions based solely on your configuration.


6. SUBSCRIPTIONS, BILLING, AND PAYMENTS

6.1 Subscription Fees

The Service is provided on a subscription basis.

Current pricing is ₹199 per month.

The Company reserves the right to change pricing at any time.


6.2 Free Trial

A 7-day free trial may be offered.

Card is required.

Billing begins automatically after trial ends unless canceled.


6.3 Automatic Billing

By subscribing, you authorize recurring billing.

Billing continues until canceled.


6.4 Payment Processing

Payments are processed by third-party payment providers.

Dizibook does not store complete card details.


7. CANCELLATION AND REFUND POLICY

7.1 Cancellation

You may cancel anytime.

Cancellation prevents future billing.


7.2 Refund Policy

All payments are non-refundable except where required by law.

No refunds are provided for:

• Partial usage
• Failure to cancel
• Lack of usage

Free trial allows evaluation before payment.


8. ACCEPTABLE USE POLICY

You agree NOT to use the Services to:

• Violate laws
• Send spam
• Harass individuals
• Misrepresent identity
• Conduct illegal activities

Violation may result in suspension or termination.


9. THIRD-PARTY PLATFORM INTEGRATIONS

The Service integrates with Instagram and Facebook.

You agree to comply with Meta platform policies.

Dizibook is not responsible for third-party platform restrictions.


10. MESSAGE DELIVERY DISCLAIMER

Dizibook does not guarantee message delivery.

Message delivery depends on:

• Platform availability
• Platform policies
• Network conditions


11. INTELLECTUAL PROPERTY RIGHTS

All software, design, and platform content are owned by Dizibook.

You are granted a limited license to use the Service.

You may not:

• Copy software
• Reverse engineer software
• Resell software


12. DATA PRIVACY

Your data is governed by our Privacy Policy.

We do not sell personal data.


13. SERVICE AVAILABILITY

We strive to maintain uptime but do not guarantee uninterrupted access.

Service may be interrupted due to:

• Maintenance
• Technical issues
• Third-party failures


14. TERMINATION

We may suspend or terminate accounts for:

• Violations of Terms
• Illegal use
• Abuse


15. LIMITATION OF LIABILITY

To the maximum extent permitted by law, Dizibook shall not be liable for:

• Lost profits
• Lost business
• Indirect damages

Maximum liability is limited to fees paid in last 30 days.


16. DISCLAIMER OF WARRANTIES

Service is provided "as is".

No guarantees of:

• Results
• Availability
• Performance


17. INDEMNIFICATION

You agree to indemnify Dizibook against claims arising from:

• Your use of the Service
• Your violations


18. FORCE MAJEURE

We are not liable for events beyond our control.


19. GOVERNING LAW AND JURISDICTION

These Terms shall be governed by and interpreted in accordance with the laws of India, without regard to its conflict of law principles. Any and all disputes, claims, or legal proceedings arising out of or relating to these Terms, the Services, or the relationship between you and Dizibook shall be exclusively resolved in the competent courts located in Hassan, Karnataka, India. You expressly agree that the District Court of Hassan, Karnataka shall have sole and exclusive jurisdiction and venue for the resolution of any such disputes, and you irrevocably submit to the jurisdiction of such courts.


20. CHANGES TO TERMS

We may update Terms anytime.

Continued use constitutes acceptance.


21. CONTACT INFORMATION

Dizibook

Website:
https://automation.dizibook.com/

Email:
[email protected]

Phone:
+91 99002 12399


22. COMPLETE AGREEMENT

These Terms constitute the entire agreement between you and Dizibook.